Join our team and make a difference!
At TCCU, helping our members improve their economic well-being and quality of life is more than just a goal – it’s the mission behind everything we do. Our members come from every walk of life and reflect diversity in all aspects, including ages, experiences, education, gender, lifestyles, and beliefs. We’re seeking people with different perspectives and experiences to join our team to use their skills to do meaningful work and represent the credit union philosophy of “people helping people” to serve our members.
As a Contact Center/ Member Service Representative (MSR) you will be the first line of contact for TCCU members, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions. You’ll engage with our members and prospective members to build relationships, use your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life. You will also support some functions of digital services to enhance your knowledge and improve member service.
Qualified candidates will have experience in the teller and member service areas in a financial institution or related money service business.
Qualified candidates will have experience in the digital service area in a financial institution or related money-service business. As an eServices Specialist, you will provide employee and member support as needed, in the digital processing area. You will be responsible for processing digital transactions, providing exceptional service to our members and staff in a role that combines both digital service and account transaction functions. You’ll engage with our members and staff to build relationships, use your problem-solving skills to identify needs, and work with them to solve their digital processing issues.
Benefits & Wellness
TCCU offers world-class benefits including paid time off, flexible spending accounts, life insurance, medical, dental and vision coverage, and more.
TCCU provides one of the best 401(k) matching programs around – up to 10% company contributions to match your own.
Take advantage of training opportunities, including serve and leadership courses, financial education, a tuition reimbursement program and more.
Share Our Reputation
Be part of an award-winning credit union and a progressive team with a penchant for success and a commitment to our community and our membership.
With offices in Fort Worth, Hurst, and Lake Worth, you have excellent opportunities to advance and grow your career.
Make A Difference
TCCU gives back – to our members, to our community, and to our industry; working to make a positive difference in the lives of those we serve.
Tarrant County’s Credit Union (TCCU) is an equal opportunity employer, committed to ensuring an inclusive working environment, free of discrimination, harassment, and bullying. TCCU is mindful of diversity and inclusion through hiring, promotion, compensation and vendor selection processes. All employment is decided on the basis of qualifications, merit and business need.
Questions about our products and services? Give us a call at 817-884-1470.